Frequently Asked Questions

How do I download the AirBands App?

What are the minimum device requirements? 

  • iPhone 5+
    • Min. IOS 10.0
  • Most Android devices 
    • Min. Android 5.0
  • Requires Bluetooth BLE 4.0

How do I create a login? 

  • Download and launch the AirBands app. 
  • Click through the VALD account sign up prompts. 

  • A confirmation email will be sent to your inbox – if required, check your spam/junk folder. 

  • Click the relevant link in the confirmation email to confirm your login details.

How do I reset my password? 

  • Follow this link to reset your VALD password.

How do I check the battery level?

  • When AirBands are paired to the AirBands App a battery icon, showing the battery level, will display in the app.

How long does a recharged battery last?

  • When fully charged an AirBands battery can last up to 100 inflations, however it is best to always keep the battery charged for optimal use. 

Do AirBands need servicing?

  • Provided there is no physical damage to the module or bladders, AirBands should not require any servicing.