Confirm Optimal HumanTrak Performance

HumanTrak uses the Azure Kinect camera and dedicated software to track how people move.

This camera requires a powerful gaming computer with dedicated graphics and processing capability to operate correctly.

To ensure optimal use of your HumanTrak system, we recommend following the below checklist:

  1. At least 15 minutes prior to any testing, confirm your HumanTrak system is operating efficiently.
  2. Confirm your HumanTrak has sufficient charge, or ideally is plugged in to a power supply.
  3. If required, close applications running in the background that can slow down HumanTrak, including:
    1. Web browsers (e.g., Google Chrome, Firefox)
    2. Microsoft OneDrive, Outlook, Teams, Word, Excel, PowerPoint, etc.
    3. Note-taking applications, such as Evernote and OneNote
    4. VPN applications
  4. If HumanTrak is still operating slowly, please restart your computer.

To confirm what applications might be affecting your HumanTrak performance, go to the Task Manager:

  1. Press Windows key
  2. Input ‘Task Manager”
  3. Press Enter
  4. Click on the Memory column
  5. View applications using the most memory, and close if possible. For example, Google Chrome and Microsoft Word in the image below.