Support Options in VALD Hub

The VALD Hub drop-down menu is located on the top right corner of every VALD Hub page.
From the drop-down menu a User can access all their support needs, for example:
  • Contact Support – Contact the VALD Support Team
  • Support Site – Access support articles
  • Download Apps – Download VALD Apps and firmware
  • Give Feedback – Access feedback and feature request form 
  • Log Out – Log out of VALD Hub
Additional options are available for some Users, For example:
  • Post Sync Report – For Users that have recently merged their ForceDecks data with VALD Hub. 
  • Change Org – For Users that have VALD Hub access for multiple organisations.
To access support options in VALD Hub:
  1. Click on the drop-down menu