Bluetooth pairing issue
AirBands troubleshooting Bluetooth pairing problem on your smart device
- Verify and ensure that your devices are compatible with BLE 4.0.
- Ensure proximity or closeness between your smart device and AirBands.
- Ensure AirBands are turned on (continuous LED blinking).
- Android: please allow AirBands app access to location services.
Reboot your smart device and AirBands.
- Random software errors on both devices may be the underlying cause. To rectify these errors, perform a soft reset on your smart device by powering it off and on again.
- With your AirBands, hold the module button down for 3 seconds to turn the device off, after a few seconds, press the power button to turn it back on again.
- Re-attempt to pairing at this stage.
Refresh Bluetooth connection.
Turning Bluetooth off and on can be used to deal with minor pairing errors. Just follow these steps to proceed:
- From the Home screen, tap on Settings.
- Tap Bluetooth.
- Tap or slide the Bluetooth switch to the OFF position.
- After about 30 seconds, toggle the switch to turn Bluetooth back ON again.
- Wait for a list of available Bluetooth devices to show up.
- Select the AirBands device that you want to pair with.
Use airplane mode fix.
- Tap Settings from your Home screen.
- Select Airplane Mode.
- Tap the switch to turn Airplane Mode on.
- While Airplane mode is turned on, restart/soft reset your smart device.
- Then head back to Settings-> Airplane Mode menu.
- Toggle the switch to turn Airplane Mode off again.
Wait for your smart device to re-establish wireless radios, then retry pairing your device again.
Reset network settings on your smart device.
Doing so will erase all your current network preferences including saved Wi-Fi networks and Bluetooth connections.
- From your Home screen, tap Settings.
- Select Reset Network Settings from the given options.
- Then tap Reset Network Settings again to confirm that you want to reset network settings on your smart device.
As soon as it’s finished rebooting, you can re-enable Bluetooth then retry pairing your smart device with your AirBands.