How to Promote a Group Admin to Team Admin
A Group Admin can only view the athletes and data included in the groups they have been assigned, and cannot view or create other admins. With the upgrade to VALD Hub in December 2019, ungrouped athletes will no longer be visible to Group Admins until assigned to a group they have permission to access.
A Team Admin can view all data associated with all athletes within the team. A Team admin can also create Group Admins and promote them to Team Admin.
For further information regarding Team Permissions and how to create Group Admins, click here.
How to promote an existing Group Admin to Team Admin:
Team Admins can view existing Group Admins in the Admin Management tab in VALD Hub.
A Team Admin can upgrade a Group Admin to Team Admin by clicking the 'Actions' drop down menu beside the Admin’s name and selecting promote.
After clicking yes in the confirmation pop up, the selected group admin will be promoted to a team admin and subsequently be able to view all athlete profiles and past test data associate with the Team on VALD Hub.
Should any issues arise, contact Support at firstname.lastname@example.org to update the permissions associated with your team’s accounts.